Ted, you’re spot on. Bullseye. It’s been 100% like that at every one of my last 4 jobs.

The good news is, there are systems specifically designed to counter every one of those freaking nightmares. And you can profit off of helping “spring clean” mid size corporations.
The workers? They’re dying for step-by-step tips
Mgmt? Tell them how many hours of labor they’ll save, translate it to hitting deadlines faster, and they’ll pay

I implemented just ONE at an agency I worked at, with senior level support (more like, “whatever, do what you want”

We fixed the gap between Teams & outlook by setting rules for naming conventions in emails, and strict file sharing hygiene.

Yeah, it was that simple. I’d love to do more…

Good conversation, though. Let me know if you want to chat more